Frequently Asked Questions

Find answers to common questions about our high-performance electric scooters

What is the average range of a VMAX electric scooter?

Depending on the model and battery capacity, our scooters offer a range between 25 to 60 miles on a single charge.

Do I need to assemble my scooter upon arrival?

VMAX scooters arrive 95% assembled. You will only need to attach the handlebars and tighten a few screws using the included toolkit.

Are VMAX electric scooters waterproof?

Our scooters carry an IPX5 or higher water-resistance rating, making them resistant to splashes and light rain, though we recommend avoiding heavy downpours.

How long does it take to fully charge the battery?

Charging times vary by model, typically ranging from 4 to 8 hours. High-capacity models may support dual-charging to reduce this time.

What is the maximum weight capacity?

Most VMAX models are engineered to support a maximum rider weight of up to 265 lbs (120 kg) without compromising performance.

Is there a warranty on VMAX products?

Yes, every VMAX scooter comes with a comprehensive 2-year limited warranty covering the frame, motor, and electronic components.