Returns & Exchanges

If you are not completely satisfied with your purchase, you can return your scooter in its original condition and packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team or use the online portal to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Scooter

  Secure the scooter in its original box with all original accessories, manuals, and protective padding.

• 3.
  Affix Label

  Print the provided prepaid shipping label and securely attach it to the outside of the box, ensuring the RMA is visible.

• 4.
  Inspection & Refund

  Once received, our technicians will inspect the unit. Approved refunds are processed to your original payment method within 5-10 business days.